Lost or damaged luggage

In case of failure to get back the checked luggage or it was damaged, a passenger should do the following:

  1. Turn to staff of “Lost and Found” and fill in required documents (template is provided);
  2. Present your documents (ticket, boarding pass, baggage tag).

Contact information:

The «Lost and Found» baggage service is on the right of the National Police Department at the airport in the same building.

Further information can be obtained by the phone: +38 (050) 417 74 99